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Operations

Kwanzaa Kitchen Operations

 

SHIFTS

6:30 a.m. - 8:30 a.m.
preparation of food; set tables; receive, sign-in, and seat customers
8:30 a.m. - 10:30 a.m.
serve plates; wait tables; interact with and make customers feel welcomed
10:30 a.m. - 12:30 p.m.
continue to serve customers as received; clean-up, breakdown of equipment; take inventory
 

POSITIONS AND DUTIES

Program Coordinator:

oversee operation of the program; take inventory; maintain budget and records, shift schedules and rosters; ensure maintenance, safety and appropriate use of church property

Coordinator of the Day:

assign positions; supervise volunteers; monitor pace of food preparation and availability to ensure prompt quality of service to customers; maintain ebb and flow of the kitchen

Primary Kitchen Assistant:

prepare scrambled eggs and pancakes, interact with Coordinator to monitor pace of food preparation

Secondary Kitchen Assistant:

crack and beat eggs, mix batter for pancakes (and/or grits), cook bacon, prepare coffee, serve plates, interact with Primary to maintain availability of prepared food

Host/Hostess:

sign-in and seat customers, welcome them to the program; monitor balanced service to tables, inform Coordinator of new customers including carry-outs; participate in clean-up

Waiter/Waitress:

serve tables, monitor condiments, pour coffee, juice, and milk; maintain cleanliness of tables; monitor customer needs; participate in clean-up

Clean-up Crew:

wash and dry utensils, pots, pans, food warmer; wipe down condiment containers, tables, counter tops, cabinets; clean stove and grill; empty trash; return supplies to closet; wash linens

 

REQUIREMENTS

Coordinator of the Day:

organizational skills, ability to supervise a large staff (6-10); experience as Kitchen Assistant, i.e., food preparation and customer service; flexibility in filling gaps during staff shortages

Primary and Secondary Kitchen Assistants:

cooking skills, knowledge of operating kitchen equipment, i.e., stove, grill, food warmer; ability to work under pressure; adaptability to working conditions, i.e., fast pace, heat; motivation and tenacity.

Hosts/Waitress:

ability to interact personably with people; ability to work under pressure at fast pace; display of initiative and motivation; assessment of needs in eating area; desire to provide quality service with a smile

Clean-up Crew:

initiative and motivation; ability to cooperate in harmony with others; flexibility in and willingness to take on large responsibility, i.e., cleaning kitchen equipment